Do you support Streaming on your servers?
Yes we do. Using the HTTP streaming method, we can support the streaming of preloaded clips from our servers in a variety of formats including Real Audio, MP3 and many others. Such clips will need to be generated by the user and then uploaded to the server via FTP. To activate the stream, a simple [...]
How do I install Locked Area Lite?
Before you install Locked Area Lite you need to create a folder that you want to protect – this should be inside your public_html folder. When you carry out the installation, it will be to another folder that will hold the Locked Area Lite program files – this folder will be created by the installer, [...]
How to configure 404/500 Error pages
There are a great many ways of achieving that and if you do not know how to code it yourself then we do provide access to a CGI script from the eXtend Control Panel of any hosted domain. It is called “404/500 Error Page” and it can be configured so that Our file not found [...]
I would like to be able to see a breakdown of countries in my Webalizer statistics.
It is possible to get a breakdown of countries in your Webalizer statistics but it is not enabled by default. This is because the software has to resolve the IPs into country names at the time of running and this can add minutes to the time it takes to run. If you would still like [...]
What is SSCN and do you support it?
SSCN stands for Set Secured Client Negotiation and is a method of site to site data transfer. As this technology is not common place we do not support it yet.
Where is the dictionary directory?
On the web servers, there is a dictionary file called “words” in the directory /usr/share/dict.
Do your servers support Flash?
Yes, all accounts support the use of Flash on the Web Site. Although Flash is compatible with our system, our technical support department does not offer support for creating and implementing Flash in your site.
Does Web Services Group support Cold Fusion?
No – this is not a technology that we currently support.
Do I get access and error logs with my Web Services Group account?
Yes, your raw access and error logs are kept in the ‘logs’ directory of your site. You can download them via your Web Services Group Control Panel or via SSH (see articles on SSH in their own category on the support database). Please note that this is only worth doing if you want to run [...]
What Java Support is in place at Web Services Group?
We support Javascript and Java Applets as standard as they are client-side. We do not support JSP, Tomcat or Java Servlets at present. If server-side scripting is required, we recommend the use of PHP or ASP instead as both are fully supported on all packages.