Unable to connect via FTP, the following error is being produced “530 Login failed. Perhaps your FTP access isn’t unlocked?”
We have recently implemented an FTP locking system to improve security for all of our customers. This has been implemented following close work with customer focus groups. The lock is designed primarily to counter the recent advance of viruses which steal passwords stored within FTP clients. A good example of this is the Gumblar virus, [...]
Is it possible to assign a DNS address to the FTP lock function?
It’s not possible to assign a DNS address to have permanent FTP access as the FTP server can’t authenticate that against the information passed via your FTP client.
Can I connect to your FTP servers using command line FTP in Windows?
Yes, we have no restrictions regarding the use of the windows command line to connect to our servers via FTP. Do remember however, that FTP access will still need to be unlocked in order for a connection to be established, and that the command line based FTP client in Windows does not support passive mode.
How do I unlock additional FTP accounts?
Unlocking the main FTP account does not unlock additional FTP accounts, additional accounts must be unlocked separately. Login at [cpurl]ftp using the credentials of the FTP account you wish to unlock, you will then be presented with various options for unlocking that particular account. Alternatively, accounts can be unlocked individually from your main control panel.
Why am I getting Error 530. Maximum number of users (3) when trying to connect via FTP?
You will see this error when an attempt is made to exceed the limit of 3 concurrent FTP connections to a hosting package. Some FTP clients are set up by default to make numerous connections at once in an effort to increase transfer speed. In reality, this results in only a marginal increase in speed, [...]
Can I use the File eXchange Protocol (FXP) for site-to-site transfers?
We do not allow the use of the File eXchange Protocol (FXP) in the interests of security because it can be exploited to perform denial-of-service hacking attacks on servers.
How do I setup additional FTP accounts?
Additional FTP accounts are most commonly used to give others access to an account for the purpose of sharing a web development project. You can setup additional FTP accounts very simply using the Web Services Group Web Services Group Control Panel. Simply log into your Control Panel and select ‘Web Tools’. From the next menu [...]
Can I upload my files to the server at any time?
Yes. Web Services Group provides you unlimited FTP access to your account 24 hours a day, 365 days a year, allowing you to set up, change or maintain your Web site at any time. You can also upload via File Manager in Web Services Group.
What is FTP?
FTP (File Transfer Protocol) is the simplest and most secure way to exchange files over the Internet. The most common uses for FTP is to download files from the Internet, and to upload your website files to your hosting space. The ability to transfer files back-and-forth makes FTP essential for anyone creating a website, amateurs [...]
How do I set permissions on files and scripts?
Doing a CHMOD (changing a file’s permissions) is the setting of access privileges for a file. This tutorial shows the process in one of the most common FTP applications called WS_FTP but the process is very similar with other ftp clients. First connect to your hosting via FTP using the settings provided in your setup [...]