How do I set up an Exchange mailbox in Outlook 2010?

There are two ways to set up an Exchange account, automatically and manually. We recommend trying the automated method first: 1) Ensure that Outlook is closed, or you will not be able to add an account. 2) From the Start Menu go to your Control Panel. 3) Select ‘Mail’. 4) Select ‘E-mail Accounts’. 5) Under [...]

How do I set up an Exchange mailbox in Entourage?

With the advent of Exchange 2010, Microsoft dropped WebDAV support, switching to Exchange Web Services (EWS). This means that older versions of Entourage are not compatible with Exchange 2010. You need to download an EWS capable version of Entourage, available here: http://www.microsoft.com/mac/itpros/entourage-ews.mspx 1) From the Entourage Menu select ‘Account Settings’. 2) Select ‘New’. 3) If [...]

Outlook won’t save my Exchange mailbox password

In some cases, Outlook will not save an Exchange mailbox password, even when the ‘save password’ box is ticked. This is caused primarily by the fact that your home computer is not joined to the same domain as the Exchange server, which is typical of a Hosted Exchange environment. To resolve this issue, take the [...]

Is there a limit on attachement sizes when sending via Webmail?

Yes, attachments sent via Webmail are limited to 2Mb – if you wish to send larger attachments, you should connect to the mailbox with a mail client.

What is my mailbox size?

All mailboxes have a limit of 400Mb – this applies to mailboxes when accessed by POP3, IMAP4 or via Webmail.

WebMail – Modifying Settings

Use the “Settings” panel to modify the preferences of your email account. Tailor the email service to your needs, preferences include: Real Name: This is the name that will appear as the From: line on emails that you send. Reply To: If you want replies to your emails to go to a different address to [...]

WebMail – Compose/Send Email

To send email via Webmail:- Log in to your account. Click New > New Email Fill in the message information: To: Type in the recipient’s email address, or start typing the name of someone in your address book – Webmail will make suggestions as you type. In order to send to multiple email address, type [...]

How do I setup an email box (pop3)?

All your email settings can be controlled through your Web Services Group Control Panel. Simply log into your control panel and select ‘Mailboxes’ from the ‘Email’ section. The top half of the next page allows you to add a new mail box and to select the domain that it is associated with. The lower half [...]

How can I see email addresses on my email distribution list?

To view, add, amend or remove email addresses from your distribution lists simply log into your Web Services Group Control Panel, select Email Configuration and then select to configure email distribution lists. Please note that this feature may not be available on certain account types.

Unable to send email from iPhone or iPad

If you find you are unable to send email from your iPhone or iPad, it may be because your provider is blocking connections on port 25. To resolve this you need to alter the port that your iPhone or iPad uses to send mail which can be done as follows. Go to Mail, Contacts, Calendars [...]

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